Privacy Policy

1. Information we collect

• Contact details you submit, including full name, work email, company name, inquiry type, and message.
• Website interaction metadata such as source page, IP address, and user-agent information for security and abuse prevention.
• Project-related information you voluntarily provide during proposal or delivery discussions.

2. How we use information

• To respond to inquiries and provide requested services.
• To evaluate requirements, prepare proposals, and execute projects.
• To maintain platform security, prevent fraudulent activity, and comply with legal obligations.
• To communicate essential service, billing, and support updates.

3. Sharing of information

• We do not sell personal information to third parties.
• We may share data with trusted service providers who support website operations, payment processing, or project delivery.
• We may disclose information when required by law, legal process, or regulatory request.

4. Data retention and security

• We retain information only as long as needed for support, project delivery, accounting, compliance, or dispute resolution.
• We use reasonable administrative and technical safeguards to protect information from unauthorized access or misuse.
• While we take security seriously, no online transmission or storage method is guaranteed to be 100% secure.

5. Your choices and rights

• You may request correction, update, or deletion of personal information, subject to legal and contractual obligations.
• You may opt out of non-essential communications by contacting us.
• Requests can be sent to hello@neohorizon.io .

6. Related policies